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Thrifty MedPlus Pharmacy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Thrifty MedPlus Pharmacy does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.


Thrifty MedPlus Pharmacy.:

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters

• Information written in other languages


If you need these services, contact Greg Bohannon


If you believe that Thrifty MedPlus Pharmacy. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:


Greg Bohannon, Civil Rights Coordinator

5032 Ooltewah Ringgold Rd Ste 1

Ooltewah, TN, 37363

Phone: (423) 396-6963

Fax: (423) 396-6947

Email: specialtycare@thriftymedplus.com


You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Greg Bohannon, Civil Rights Coordinator, is available to help you.


You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:


U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)


Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.